Construction management is a relatively
recent development in the construction industry reflecting the reluctance
of major contractors to undertake all the risks inherent in the standard
main contract. As a concept, it has been described as a method of
procurement whereby the construction manager manages the construction
of the project without accepting the overall risks of time and cost,
which remain with the client. The case of the Great Eastern Hotel
v John Laing decided earlier this year may cause these basic principles
to be viewed in a different light.
Great Eastern Hotel Ltd (GEH) was a consortium of hotel operators
and owners who engaged Laing as construction managers for the redevelopment
of the Great Eastern Hotel adjacent to Liverpool Street Station in
the city of London. The project was substantial involving extensive
demolition and rebuilding to create a hotel containing over 260 bedrooms,
5 restaurants, bars and conference facilities.
At the commencement of the project, the client's budget was in the
order of £35 million, including contingency. The overall cost
for the project ended up in excess of £61 million. In addition
to this massive overspend, completion of the project was almost one
year late. GEH commenced proceedings against Laing, claiming its trading
losses for the period of delay, and seeking reimbursement of substantial
elements of the overspend.
The construction management agreement contained fairly standard terms
that the construction manager would carry out its services using the
reasonable skill, care and diligence to be expected of a properly
qualified and competent construction manager. The services to be carried
out by the construction manager were set out in a schedule to the
agreement and included, by way of example, that the construction manager
"shall procure that each trade contractor complies with all of
its obligations under their respective trade contracts", and
that the construction manager would "provide such management,
control, administration and planning with the work of the trade contractors
so as to ensure full compliance by the trade contractors with their
respective trade contracts".
GEH argued that those clauses amounted to absolute obligation to achieve
regular and diligent progress and completion by the due date. Laing
contradicted that view by maintaining that this was a contract for
the provision of services, quite distinct from the responsibilities
of a traditional main contractor or management contractor. On this
point Judge Wilcox agreed with Laing. The contract as a whole imposed
upon the construction manager obligations of a professional man performing
professional services as set out in the agreement.
This however did not leave Laing free from liability. Judge Wilcox
carefully reviewed the allegations of failure against Laing and concluded
that in a variety of crucial respects, Laing had been in breach of
the various duties contained within the construction management agreement.
For example, there were considerable delays to the procurement and
completion of a temporary roof which was critical to the whole project
and which caused substantial delay. Judge Wilcox concluded on the
evidence that Laing had failed to place and manage this package of
works effectively and in consequence, by their acts and omissions,
had been proved to have significantly caused delay during this early
critical phase of the works.
Further delay in the demolition works exacerbated by a failure to
protect existing services was also held to be the responsibility of
Laing. Similarly, a failure to correctly check the setting out of
steelwork which had been erected out of tolerance was held to be a
breach of the construction manager causing more delay. Judge Wilcox
was also satisfied that Laing had ordered the removal of the temporary
roof too early, causing significant areas of the building to be exposed
to water ingress.
Laing were also found to be in breach of an obligation to take reasonable
steps to include all of the necessary works in the relevant trade
contract packages with the result that on numerous occasions variation
instructions had been issued to the trade contractors giving rise
to additional and unnecessary costs.
Central to the case against Laing however, were the allegations concerning
Laing's programming and co-ordination of the works of the trade contractors.
Laing's attempts to reprogramme the works to recover delays were held
to be inadequate. This was caused in part by a failure of Laing to
accurately report the true progress of the works. Judge Wilcox plainly
regarded this as a serious failing, which had prevented Laing from
reorganising the project in such a way that the trade contractors
could be properly coordinated in accordance with the actual progress
of the works.
The upshot of all this was that although the construction manager
did not guarantee that the works would be completed for a fixed lump
sum or by a defined completion date, the construction management agreement
nevertheless imposed clear obligations upon Laing which were enforceable
against them. Since it was held that Laing were in breach of these
fundamental obligations to manage, administer and coordinate the works
of the trade contractors, GEH substantially succeeded in its claims
for damages. These included the loss of profits from hotel operation
as a consequence of the late completion, the abortive acceleration
monies paid to trade contractors and the majority of the loss and
expense claims paid to trade contractors who had been delayed and
disrupted in the carrying out of their works predominantly as a consequence
of Laing's failings.
Whilst construction management remains the only viable option for
the procurement for certain large and complex projects, as a result
of this case clients and construction managers may well view the process
with greater caution leading to a tightening of the performance requirements
and reporting procedures expected from construction managers.
- Geoff Brewer
Brewer Consulting is an independent practice providing strategic management and commercial consultancy services to the construction, oil and gas, transportation and engineering industries.
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